Diamond Privileges

Personal Relationship Manager

By the time you sign up for VPBank Diamond, every of your financial demand would be assigned to a dedicated and skilled Relationship Manager (RM).

VPBank Diamond RMs are not only rigorously selected or well-trained, but also fully supported by VPBank's financial experts and reputable strategic partners of the bank.

Priority banking

At VPBank branches, you are served at priority counter and no longer have to waste time on queueing.

Favorite account number

As a VPBank Diamond client, you design your own payment account with account number bolding your self-identity.

Family care

Your spouse can enjoy free sign-up for VPBank Diamond without any financial requirements.

Diamond Elite lounge

Enjoy the privilege of VPBank Diamond Elite Lounge only for you!

Quiet work area

Light Buffet

Comfortable and modern rest area

Play area for children

Airport lounge offers according to membership tiers:

Diamond Membership Hanoi Hochiminh Da Nang

Not applicable

 Not applicable   Not applicable 

 2 visits/month 

 1 companion/visit 

 Not applicable 

 2 visits/month 

 1 companion/visit 

Diamond Elite


 3 companions/visit 


 3 companions/visit 


 3 companions/visit 

Customers must be identified as VPBank Diamond member at least 07 days before using airport lounges

Lounge addresses

  • Hanoi City: VPBank Elite Lounge, 3rd Floor, D Hall, Domestic Station, Noi Bai International Airport
  • Hochiminh City: Le Saigonnais Domestic Lounge, 2nd Floor, Domestic Departures, opposite Gate 14, Tan Son Nhat International Airport
  • Danang City: C2 Business Lounge, 2nd Floor, Domestic Departures, Terminal 1, Danang International Airport

How to access

  • Hanoi: Present your National ID card/ Passport or scan your QR code (Log in VPBank NEO >> Profile info >> Membership tier) at the front desk to activate your access
  • Hochiminh and Danang city: Enable your privilege as one of two ways below:

(1) Present your Profile Info on VPBank NEO app  (Log in VPBank NEO >> Profile info >> Membership tier) at the front desk to activate your access

(2) Contact the hotline 1800 28 28 42 at least 24 hours before use to provide necessary your information and receive your lounge e-voucher via SMS. Then, please present your e-voucher at the front desk to access the lounge.

*Da Nang & Ho Chi Minh City Airport Lounge Program is valid until March 20, 2023, or as notified by VPBank.

*The Airport Lounge privilege of VPBank Diamond clients opening account via VPBank Partnership program shall be applied as cooperation contract, please contact Priority Relationship Manager (RM) or Hotline 24/7 (1800545415) for more details.

Gift on special occasions

Your birthday, Tet holidays and other yearly special occasions are the time for VPBank Diamond express our gratitude for your trust and companion.